Privacy Policy
Effective date: October 19, 2026
PECO AUTO REPAIR LLC (“PECO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we may collect, use, protect, and disclose information when you visit our website, contact us, request auto-repair services, or choose to receive text messages from us.
Information We May Collect
Information you provide may include your name, email address, phone number, vehicle details, message content, appointment preferences, and other information you submit when contacting us or requesting service. We may also receive information related to your service request, estimate, appointment, repair, or communications with us.
Our website contact form is provided through a third-party HighLevel / link.levatemarketing.com widget. Information you submit through that widget may be processed by the widget provider and its service providers in connection with operating the form and delivering your request. Please review the applicable provider notices for information about its practices.
How We May Use Information
- Respond to inquiries and schedule, coordinate, or provide auto-repair services.
- Prepare or discuss estimates, appointments, inspections, repairs, and service updates.
- Communicate about customer support, recordkeeping, security, and website operation.
- Send text messages when you have provided the applicable consent.
- Comply with legal obligations and protect our business, customers, and website.
Text Messages and SMS Consent
If you provide your mobile number and opt in, you agree that PECO may send text messages related to your request or services, such as appointment reminders, estimate or authorization follow-ups, repair status updates, pickup notices, and other service communications. Message frequency varies. Message and data rates may apply.
Marketing or promotional text messages are sent only if you separately and affirmatively consent to receive them. Marketing consent is optional and is not a condition of purchasing any goods or services. Promotional messages may include, for example, offers, service reminders, or news about PECO.
You can opt out of texts at any time by replying STOP. For help, reply HELP or email [email protected]. Mobile information, SMS opt-in data and consent are not sold or shared with third parties or affiliates for marketing or promotional purposes. We may use service providers only as necessary to deliver the SMS communications you requested.
Cookies, Website Tools, and Embedded Providers
Our website and third-party tools embedded on it may use cookies or similar technologies to operate, secure, remember preferences, measure activity, or provide requested features. The HighLevel / link.levatemarketing.com contact-form widget may have its own technology and privacy practices. Your browser may offer controls for cookies; disabling certain cookies may affect website features.
How Information May Be Shared
We do not sell personal information. We may disclose information to service providers that help us operate our website, communications, and business; to professional advisers or authorities when appropriate; or in connection with a business transaction or legal requirement. These disclosures are limited to the purposes described in this policy or otherwise permitted by law. The separate limitations on SMS consent described above apply to SMS opt-in consent.
Security and Retention
We use reasonable safeguards designed to protect information appropriate to the nature of the information and our business. No method of internet transmission, storage, or electronic communication is completely secure. We retain information for as long as reasonably needed for the purposes described in this policy, including service, operational, legal, and recordkeeping needs.
Your Choices and Requests
You may ask us to update or correct contact information, ask questions about our information practices, or request information about your choices by emailing [email protected]. We may need to verify a request and may retain or decline to act on certain information when permitted or required by law.
Children’s Privacy
Our website and auto-repair services are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the website.
Changes and Contact
We may update this Privacy Policy from time to time by posting a revised version on this website and updating its effective date. For privacy questions, contact PECO AUTO REPAIR LLC at [email protected] or 5034 NE 105th Ave, Unit B, Portland, OR 97220.